JACQUEMUS - Designer Clothing Store in New York

Overview

+1 347-329-4886
www.jacquemus.com
143 Spring St, New York, NY 10012, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday 12:00 AM - 6:00 PM

JACQUEMUS Introduce

Discover JACQUEMUS, a designer clothing store located at 143 Spring St, New York, NY 10012, USA. As a part of the 'Clothes Store Near Me' category, JACQUEMUS offers a physical boutique experience for those seeking high-end fashion in the New York area.

Based on available information, the new boutique has been described as "beautiful" with "great service." One customer specifically mentioned a positive experience with a staff member named Luis, highlighting it as a "perfect addition to the neighborhood," suggesting a welcoming and well-designed environment.

However, it is important to note that another customer reported a significantly negative experience with after-sales customer care. This review detailed issues with a faulty item purchased at the New York location, a lack of response from a salesperson via email (Mia Marom), and subsequent lack of communication or resolution from the customer service center after the faulty item was returned. This customer expressed extreme dissatisfaction, stating it was the "worst customer care I’ve ever experienced" and indicated intentions to file a formal legal complaint.

JACQUEMUS can be contacted via phone at (347) 329-4886 or mobile phone at +1 347-329-4886. While specific details about current promotions or features are not available in the provided information, designer boutiques like JACQUEMUS typically offer a curated selection of their latest collections, providing a direct opportunity to experience the brand's aesthetic and craftsmanship.

For local users in Taiwan interested in designer fashion, while a visit to the New York store might not be feasible, exploring JACQUEMUS's official website or other online platforms could provide access to their collections and brand information. However, the provided review regarding customer service should be taken into consideration.

Location

Reviews

Oct 20, 2024

Beautiful! They did an amazing job with the new boutique. Service was great as well, Luis was really good. Perfect addition to the neighborhood.
Dec 13, 2024

Absolutely the worst customer care I’ve ever experienced. While visiting New York, I purchased a bag and a knit from Jacquemus. Upon returning home, I discovered that one of the items was faulty. Since I don’t live near New York, I initially emailed the salesperson, Mia Marom, whose business card was provided with my receipt. Despite my efforts, I received no response. I then reached out to the customer center via the official website. They instructed me to ship the faulty product back to the New York location, which I did promptly. However, after confirming they received the item, I have been completely ignored—no updates, no resolution, no communication whatsoever. This level of neglect is unacceptable for a brand of this caliber. I am now in the process of filing a formal legal complaint to address this matter. This experience has been nothing short of frustrating and disappointing.
Jan 11, 2025

So happy to see this brand in NY The interior of the shop looks great
Nov 25, 2024

Excellent storefront. Tangerines bring to mind love and longing. I want someone to share a tangerine with. I want someone to share my love with.
Jan 07, 2025

My bestie and I had the best experience with Samuel a few weeks ago. He was very accommodating, enthusiastic, and picked out items that we both loved. Great experience!! Highly recommend this brand and location.