COS Clothing Store

Overview

+1 855-842-1818
www.cos.com
185 Greenwich St, New York, NY 10007, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 8:00 PM

Sunday 11:00 AM - 7:00 PM

COS Introduce

COS is a renowned Swedish fashion retailer that has become a go-to destination for those seeking minimalist design with a modern twist. Known for its clean lines, versatile pieces, and high-quality materials, COS offers a curated collection of clothing and accessories for men and women. With locations around the world, the New York store in the Oculus at 185 Greenwich St is one of the most beloved spots for fashion enthusiasts.

Located in the heart of Manhattan, COS in the Oculus provides an excellent shopping experience. The store features a spacious layout with a modern and sleek interior design, making it easy to browse through the latest collections. Shoppers appreciate the comfortable environment and the attentive staff who are always ready to provide styling advice or assist with selections.

COS is known for its diverse range of products, including contemporary clothing, accessories, and home textile items. The store offers a mix of classic and trend-driven pieces that cater to a wide audience. From everyday essentials to statement pieces, COS ensures there’s something for everyone. The store also provides discounts to workers in the World Trade Center complex, making it a popular stop for both locals and visitors.

One of the standout features of COS is its commitment to sustainability. Many of their products are made from eco-friendly materials, aligning with their mission to create fashion that’s not only stylish but also environmentally responsible. This philosophy resonates with many customers who appreciate the brand's dedication to quality and sustainability.

In addition to its product offerings, COS in New York is celebrated for its exceptional customer service. The store’s staff is known for being friendly, helpful, and always ready to provide styling tips or assistance with selections. Many customers highlight the store’s welcoming atmosphere and the ease of finding gifts for friends and family.

Opening hours are convenient for both locals and tourists, with extended hours on weekends. The store is easily accessible by public transport, making it a convenient stop during your visit to New York City.

COS often runs promotions and special events throughout the year, including seasonal sales, limited-time offers, and collaborations with other brands. Keep an eye out for these events, as they provide excellent opportunities to purchase must-have items at discounted prices.

Spacious and well-organized store layout
Wide selection of contemporary clothing and accessories
Attentive and helpful staff
Discounts available for World Trade Center employees
Modern interior design with a comfortable shopping environment
Sustainability-focused products

COS in New York has received overwhelmingly positive reviews from customers. Many highlight the store’s excellent customer service, modern and stylish selections, and spacious layout. Shoppers appreciate the ease of finding gifts for others and the helpfulness of the staff.

One customer shared, "I’ve been to this location many times and I’ve found the customer service is always excellent. The staff is always anxious to help me find a size or alternative." Another added, "The store is well organized, pretty spacious & even has places to sit while your better half is on shopping mission ."

While there have been some fake reviews attempting to discredit the store, the majority of feedback clearly shows that COS in New York is a top-tier shopping destination. We encourage you to visit the store and experience it for yourself.

Location

Reviews

Sep 21, 2024

Inside Occulus, ground level. The store is well organized, pretty spacious & even has places to sit while your better half is on shopping mission 😁. Seen complaints about service but in our case everything was good - attentive & fast. Visited in Spring & Summer 2024.
Sep 06, 2024

I work in the World Trade Center and they give discounts to people in the complex so I always stop in when I’m looking for myself and also for gifts. I find the staff is extremely helpful and always willing to give styling advice and help me when I’m selecting gifts for female friends/relatives. I’ve been to this location many times and I’ve found the customer service is always excellent. When shopping for myself, there is a wide selection of modern, well designed and reasonably priced clothing. I am usually greeted by a staff member when I arrive and they are always anxious to help me find a size or alternative. Living in the city, I have also shopped at the COS in Soho and also on Fifth Avenue, but this one in the Oculus is definitely my favorite and has the most comfortable spacious layout and the best customer service. I was surprised to see there are some apparently fake reviews below which you can usually identify from people who have posted less than 10 total reviews. Or maybe these were posted by people who were trying to violate store policy and were told they couldn’t! Entitled much? Don’t trust those phonies, come into the store and see for yourself. This is a terrific location of COS.
Nov 24, 2024

Avoid this location and go to the Spring Street one, if you can. They’re much more accommodating there. I had a large return from an online order this morning, and didn’t learn until I was in the store that there is a “manager’s discretion $500 limit” for returns. The clerk I spoke with was the manager, and I was not given a reason except that that was the policy. She advised me to start the return there and finish it at the Spring street location. Spring street accepted the remaining $700 return, no questions asked. I did keep hundreds of dollars worth of items from the initial order, and I expect better service than this, COS. you can do better than this manager, who made me run around town for no reason.
Dec 16, 2024

Horrible shopping experience at this location. Went to try on a few items in the changing room and the employee with long dark brown hair began to talk behind my back to her coworker saying i was trying on too many clothes and not liking any of them. Isn't that the whole purpose of a changing room? I wasn't creating additional work for her either. Made me very uncomfortable, will never shop here again.
Jan 17, 2025

Avoid this store. The staff and management are not competent. Had problems with returns without any decent reasons, without apologies even when I proved their mistakes. Save you time, nerves and money, choose other locations.