Veronica Beard Soho - Designer Clothing Near You

Overview

+1 646-655-0895
www.veronicabeard.com
78 Greene St, New York, NY 10012, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday 12:00 AM - 6:00 PM

Veronica Beard Soho Introduce

Veronica Beard Soho is a women's clothing store located at 78 Greene St, New York, NY 10012, USA. For local shoppers seeking a "Clothes Store Near Me" that specializes in designer fashion, Veronica Beard offers a range of clothing items. They can be contacted at (646) 655-0895 or +1 646-655-0895.

Based on recent customer reviews, experiences at Veronica Beard Soho appear to be mixed. One customer reported an initial positive experience with the store environment and the quality of the clothing, particularly praising the design and top-quality materials. However, this customer also echoed concerns raised by another reviewer regarding the behavior of the sales staff, describing them as "a little bit ridiculous."

Another customer detailed a frustrating experience involving a purchase of linen pants that wrinkled excessively upon trying them on at home. This customer, who does not live in NYC, encountered difficulties in returning a second, unworn pair. They reported a lack of follow-up from the store after being instructed that the store would handle returns, as well as no response to their inquiries with company customer service and a subsequent unanswered text message to the store regarding the return. This led to significant disappointment.

Adding to concerns about customer service, a separate review described an incident where the sales staff allegedly ignored the reviewer while attending to other customers who entered the store later. The reviewer felt belittled by this experience and, despite being interested in purchasing items, ultimately decided against it due to the perceived lack of attentiveness and unprofessional behavior of the sales associates. This negative interaction has deterred the reviewer from returning to the brand.

While Veronica Beard is recognized for its "pretty store" and "very cute items" with "top quality" clothing, potential customers searching for a "Clothes Store Near Me" should be aware of the reported inconsistencies in customer service and potential difficulties with returns. It may be prudent to approach the store with clear expectations and be prepared to address any service-related issues that may arise.

Currently, there is no specific promotional information available in the provided reviews. However, Veronica Beard is known for its designer women's wear.

Location

Reviews

Jul 30, 2024

I had a really positive experience buying three pairs of pants last month at the Soho store. My concern is regarding my experience at both the store and company customer service levels since then. I bought the linen pant below in both blue and beige. They wrinkled the length of the pant when I tried the blue ones on at home. Of course linen pants wrinkle--but not usually before you leave your closet and move around! I don't live in NYC and have tried to contact VB to return the beige ones since. The tags are still on both but thought I'd keep one pair. Customer service stated that someone at the store would be contacting, as they would handle any returns. I'm still waiting and my message to Customer Service hasn't been responded to. The next frustrating piece is that a couple of weeks ago I received a text from the store letting me know about new arrivals. I responded that I needed help with a return--no response. Truly disappointing.
Aug 18, 2018

pretty store, very cute items. I am personally a fan of VB's design and the quality of the clothing pieces are top quality. But i would agree with the first review, that their sales people are a little bit ridiculous, just like the dickies. When I came to the store, the two sales in their 30s-40s intentionally ignored me. I would attribute this act to their lack of attentiveness to all customers, and to be honest a simple "hi welcome"will do. But the two not only chitchatted with two white customers came in right after me, but also offered water to them. I felt belittled. I browsed the store for longer just to see if they would ever come up to me and ask me if i needed help, didn't happen. It's such a shame that I just couldn't buy the blazer and the top and handed them the commission for their atrocious behavior , and I would probably never return to the brand. VB really should train their employees to be well-intentioned, well-manner human beings. :(
Oct 24, 2018

I had the best experience in this store! I read the other reviews and didn’t experience anything negative like they mentioned. I was visiting New York and came to the soho area. I love Veronica Beard designs, but mostly I had a wonderful experience with the staff. Everyone was extremely pleasant, I was greeted right away. The store manager helped me and was very knowledgeable and sweet. I have since told my clients about my experience and I will be back!
Oct 17, 2018

First of all.. the clothes are so well made, fashionable and fresh yet wearable for just about every occasion. Each season gets better and better. People stop me on the street to tell me how much they love what I am wearing. Knowledgeable, friendly, helpful sales team... honest about what looks amazing... Agija the manager of the store truly wants everyone to look great and feel spectacular. Very different experience compared to other brands. #vbsmybrand... your life will never be the same
Jun 12, 2024

Had a brilliant experience with the team here, took the time to find the right size for me from another store and then got it delivered to my hotel in Brooklyn! Thanks guys ❤️❤️