For local users in the 'Clothes Store Near Me' category seeking children's clothing, consider Janie and Jack, located at 230 Vesey St Suite 104, New York, NY 10080, USA. You can contact them by phone at (646) 495-9689 or mobile at +1 646-495-9689.
Based on customer reviews, Janie and Jack is known for its children's clothing, with one long-time customer expressing a general love for the brand and regular purchases for their kids. This suggests a positive perception of the quality and style of the clothing offered.
However, one recent shopping experience at the Brookfield Battery Park location was "extremely disappointing." This customer reported that a store-wide promotion offering an extra 20% off fall items was not automatically applied at checkout. Upon returning to the store for a price adjustment, the manager reportedly stated that the discount needed to be mentioned by the customer. The customer also felt that the manager handled the adjustment slowly and without a sense of urgency or apology, leading to a feeling of unfair treatment and questioning the consistency of discount application. This suggests that while promotions may be offered, their application and the handling of related issues might vary.
In contrast, another customer reported "Great customer service," specifically mentioning an employee named Shannon as "amazing." This indicates that while there may be inconsistencies, some staff members provide excellent service.
Features of Janie and Jack include a focus on children's clothing, and at times, promotional offers such as discounts on seasonal items. However, based on the mixed reviews, the service experience can vary, with some customers encountering issues with discount application and management response, while others have experienced excellent service from specific employees. Potential customers should be aware of the possibility of needing to actively inquire about and ensure the application of any advertised promotions. The environment of the store is not explicitly described in the provided reviews.
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