J.Crew - Premium Clothing & Shoe Store in New York City

Overview

+1 212-255-4848
stores.jcrew.com
91 5th Ave, New York, NY 10003, USA
Hours

Monday 10:00 AM - 8:00 PM

Tuesday 10:00 AM - 8:00 PM

Wednesday 10:00 AM - 8:00 PM

Thursday 10:00 AM - 8:00 PM

Friday 10:00 AM - 8:00 PM

Saturday 10:00 AM - 8:00 PM

Sunday 10:00 AM - 7:00 PM

J.Crew Introduce

J.Crew is a beloved destination for fashion enthusiasts seeking high-quality clothing and footwear in the heart of New York City. Nestled at 91 Fifth Avenue, this store offers an unparalleled shopping experience that combines style, comfort, and sophistication. Whether you're looking for classic J.Crew pieces or unique collaborations with international brands, J.Crew provides a curated selection that caters to every taste.

Known for its elegant ambiance and attentive service, J.Crew is more than just a clothing store—it's an experience. The store's interior features a clean layout, accented by tasteful decor and a soothing atmosphere that enhances the shopping journey. From timeless essentials to trendsetting ensembles, J.Crew ensures you'll find something for every occasion.

Our services include:

Men's & Women's Apparel: Discover a wide range of stylish clothing options from classic tailoring to contemporary designs.
Footwear: Explore an array of shoes and boots that blend comfort with fashion.
Accessories: Complement your look with our selection of hats, bags, jewelry, and more.

J.Crew is a haven for those who appreciate attention to detail and quality craftsmanship. The store's collection often features exclusive collaborations with global brands, offering unique pieces that stand out in the crowd.

Customer Feedback

Our customers love J.Crew! Here’s what they have to say:

"Phenomenal store!!! Their layout is so clean... Daniel and Bryant was very helpful in assisting me with the mens clothes on the top floor." – A satisfied customer.
"Gorgeous store, exceptionally kept... manager Michaela goes above and beyond in her work to give a luxury experience." – Another happy visitor.

These reviews highlight J.Crew's commitment to providing an exceptional shopping experience through its knowledgeable staff and well-curated collections.

Visit us at 91 Fifth Avenue, New York, NY 10003. Our extended hours make it easy to shop during your free time, whether you're a local or just visiting the city. Experience the J.Crew difference today!

Location

Reviews

Mar 09, 2025

I’ll say this as a former J Crew employee: this is the best J Crew in NYC. Gorgeous store, exceptionally kept, and manager Michaela goes above and beyond in her work to give a luxury experience. Some of the high end stores on 5th could learn from her and the lovely sales people here. I always manage to find something. Also thanks to Anastasia (hope I’m remember her name correctly!) for her help. Hope those in charge read this and take care of them, they’ve done well.
Oct 27, 2022

Phenomenal store!!! Their layout is so clean, music is a great vibe, plants and countless styles with more on their online website. Daniel and Bryant was very helpful in assisting me with the mens clothes on the top floor. They have a lot of classic J Crew and then have collaboration with Japanese brands and other that have a lot of attention to detail and quality. If you are looking for great casual dress wear, this is your spot
Nov 01, 2024

I love this J.Crew store and the sales associates that work there. My grandma just died and I needed black outfits with the proper necklines and dress length, and felt completely overwhelmed trying to find appropriate clothes online. Annie found me everything I needed to look beautiful for the ceremonies. I’m so thankful they had empathy for my situation and made the experience so easy.
Oct 06, 2024

My sister needed to exchange a very popular jacket. All the jackets online in her size were back ordered by 3 months. We went to the store associate to exchange and he told us the SOHO store had 1 left and he asked the store to put it on hold. It was very kind and gracious. She’s very happy with the jacket! Great customer service!!! Thank you!!!
Jan 28, 2025

The store is cool, but very annoyed. I was visiting NYC and my hometown city does not have a Jcrew, so even though I found a few items that interested me I told the associate I would just order online later, so that if I changed my mind (aka they didn't match how I'd thought they would at home), I could still return online. Jake S, pressured me into him purchasing it on my behalf and shipping it, assuring me I would have no problem to return it via mail if needed. I said ok. However, now that I am wanting to return some of the items, Jcrew customer service is telling me it’s not possible based on how he created the order. So, now I’m SOL with items that I don’t want. Really annoying that he pressured me into that, knowing I didn’t have a Jcrew at home and wouldn’t be able to return.