A.P.C. Clothing and Shoe Store

Overview

+1 212-966-9685
www.apc-us.com
131 Mercer St, New York, NY 10012, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday 12:00 AM - 6:00 PM

A.P.C. Introduce

A.P.C. is a well-known destination for fashion enthusiasts seeking the latest trends in clothing and footwear. Situated at 131 Mercer St, New York, NY 10012, this store has established itself as a point of interest for shoppers looking to enhance their wardrobes with style and quality. The store operates daily from Monday through Saturday, offering extended hours on weekends, making it a convenient spot for both locals and visitors to explore.

The environment at A.P.C. is designed to be inviting and modern, reflecting the brand's commitment to fashion and quality. The store features a curated selection of clothing and shoes, catering to men and women with a focus on contemporary designs and timeless pieces. Whether you're searching for everyday essentials or unique statement items, A.P.C. aims to provide a shopping experience that caters to diverse tastes.

One of the standout features of A.P.C. is its dedicated staff. Many customers highlight the friendliness and expertise of the employees, who are often eager to assist in finding the perfect outfit or accessory. The store also offers personalized shopping experiences, allowing customers to receive tailored recommendations based on their preferences. This level of service adds a personal touch that many appreciate.

While A.P.C. has much to offer, some visitors have shared concerns about the management's approach. Several reviews mention issues with disorganization and poor communication between management and staff, which can sometimes lead to challenges in customer service. Despite these challenges, many employees are praised for their dedication and willingness to provide exceptional service despite systemic issues.

Customer feedback highlights a range of experiences. Positive reviews often emphasize the knowledgeable staff and the store's ability to curate stylish and high-quality products. For instance, one customer shared a positive experience with an associate named Ren, who helped them find a pair of jeans that perfectly suited their needs. This kind of personalized attention contributes to a satisfying shopping experience.

A.P.C. frequently runs promotions and seasonal sales, offering discounts on select items. These events provide an excellent opportunity for customers to explore new arrivals or refresh their wardrobes at favorable prices. The store also participates in various loyalty programs, rewarding repeat customers with exclusive benefits.

Overall, A.P.C. remains a notable destination for fashion shopping in New York City. While there are areas for improvement, particularly regarding management practices, the store's selection and customer service continue to attract shoppers seeking style and quality.

Location

Reviews

Jan 21, 2025

Been a customer for sometime, and the employees are always friendly and helpful but I can’t say the same about the management. Unfortunately, it seems like the management here has absolutely no idea what they’re doing. The store is often disorganized, and it’s clear there’s a lack of communication between the management and staff. I’ve seen employees left with no guidance on how to handle situations, and when they ask for help, the response is either dismissive or delayed. It's frustrating because the employees genuinely try their best, but they’re set up to fail by a management team that seems uninterested in improving the store's operations. There are frequent mistakes in stock levels and pricing, and it seems like no one is keeping track of the store’s inventory properly. Additionally, management rarely addresses customer concerns or complaints, leaving the staff to pick up the pieces. I’ve witnessed poor decisions made time and time again, and it’s disappointing to see such a good store suffer because of incompetent leadership. Until management changes or improves, I won’t be returning. It’s clear the staff deserves better, and the store could be so much better if it was run properly.
Feb 10, 2025

Recently I picked up a pair of jeans during my visit in Los Angeles. I wasn’t completely satisfied so I decided to exchange them at the Mercer location in NYC, while I was visiting. I was helped by Ren. He was exceptionally knowledgeable and took the time to listen to what I was looking for and helped pick out a few styles. We landed on a pair that I am completely satisfied with. Overall great experience shopping with Ren and will be back in soon!
Dec 27, 2019

Really excellent store with great customer service. It’s very spacious and they have great pieces. Extremely trendy and individualized. It’s definitely not overwhelming because it is extremely organized which is pleasant. Great place to shop If you are into style or fashion.
Dec 14, 2024

On December 10th, around 5 PM, my friend visited the APC store at 131 Mercer Street in SoHo and was subjected to outright racist and offensive behavior from your staff. She overheard them saying, “So who’s going to take the Asian?” followed by another disgusting comment: “But she’s wearing a Chanel bag,” and a final, demeaning remark: “Okay, I will.” This vile, discriminatory conduct is absolutely unacceptable. It’s appalling that a brand like APC would employ staff who openly display such blatant racism. My friend left the store feeling deeply humiliated and unwelcome. As long as this toxic behavior is tolerated in your stores, you’ve lost us as customers permanently. Your brand is now synonymous with prejudice and disrespect, and we will be making others aware of the shameful experience we’ve had.
Dec 14, 2024

My friend visited the APC store at 131 Mercer Street in SoHo on December 10th around 5 PM. During her visit, the staff made racist and offensive comments. She overheard them saying, “So who’s going to take the Asian?” followed by another staff member responding, “But she’s wearing a Chanel bag,” and a final response, “Okay, I will.” My friend is deeply hurt and offended by this unacceptable behavior. We find this conduct appalling and discriminatory, and as a result, we will not shop at APC stores again.