Ulla Johnson - Clothes Store Near Me

Overview

+1 212-965-0144
www.ullajohnson.com
15 Bleecker St, New York, NY 10012, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday 12:00 AM - 6:00 PM

Ulla Johnson Introduce

Ulla Johnson is a popular destination for fashion enthusiasts seeking unique and contemporary clothing and footwear options. Located at 15 Bleecker St, New York, NY 10012, the store offers a wide range of stylish apparel that combines bohemian influences with modern minimalism. Known for its high-quality materials and distinctive silhouettes, Ulla Johnson has become a go-to spot for those looking to refresh their wardrobes with trendsetting pieces.

The store's environment is designed to inspire and cater to fashion-conscious individuals. With a focus on creating a welcoming space where customers can explore the latest collections, Ulla Johnson provides an elevated shopping experience. The store carries everything from statement dresses to everyday essentials, making it a versatile destination for various occasions and personal styles.

Ulla Johnson is open daily from Monday to Saturday, 11:00 AM to 7:00 PM, and on Sundays from 12:00 AM to 6:00 PM. This extended weekend availability makes it convenient for both locals and visitors to explore the store's offerings.

While some customers praise the unique designs and quality of the clothing, there have been mixed reviews regarding customer service. Many shoppers appreciate the aesthetic appeal of the brand but have expressed disappointment with the level of service they receive. Issues such as unresponsive staff and limited return policies have been highlighted in customer feedback, which suggests that while Ulla Johnson excels in design, there is room for improvement in terms of customer experience.

Positive Aspects: Unique designs, high-quality materials, stylish apparel options, trendy footwear choices.
Areas for Improvement: Enhanced customer service, clearer return policies, more flexible shipping options, and better communication with customers regarding stock availability.

Despite these challenges, Ulla Johnson remains a notable point of interest in New York's fashion scene. For those who appreciate bold and artistic fashion, the store offers a distinctive shopping experience that combines style with individuality.

Visitors are encouraged to explore Ulla Johnson's collections and take advantage of any ongoing promotions or seasonal sales. While customer service may not always meet expectations, the unique pieces available at the store make it worth considering for those seeking something out of the ordinary.

Location

Reviews

Aug 26, 2024

I am so disappointed in the customer service I received. I needed a dress for an event. There is no option to expedite shipping online so I called the store to have it shipped to me to ensure I would get it on time. And even though the lady was nice she would not budge on offering me anything but store credit if the dress didn't; work once I received it. The excuse she gave about only having one size in store and that was the reason she couldn't refund my money back is just ridiculous b/c if the dress does't fit it is coming back either way. I am so tired of horrible customer serve and no one being willing to do anything to help a customer. And for the prices you pay to have something from this brand it is just ridiculous that I have no way to get a dress, that they have in stock, other then ordering from the store, paying $35 for expedited shipping no less, and being told I can only get store credit if it doesn't work. And online customer serve being able to not guarantee the dress would ship out any sooner then FOUR days after the order is shipped! This is just unreal. I searched everywhere to find this dress any other place but it was not available anywhere. It is really just a shame. If I could have found anything else that I liked as much I would have bought it over dealing with this in a second. But I guess that is what they bank on and just don't care to help the customer. So disappointing.
Sep 01, 2024

I’ve been to the store twice now and both times experienced the worst customer service. The sales reps couldn’t care less. They don’t greet you or ask you if you need any assistance. And when I asked them for help they acted like I was inconveniencing them. There was one other customer in the store and she was getting the help of all the sales reps. It was so rude and my husband told me we should leave. I like the clothing and style but not enough to support a brand that does not treat their customers well. And I mean treat all their customers equitably. There are so many great brands out there to choose from. After coming from the Prada store in SoHo where their customer service is exceptional, it demonstrated the stark difference of what good and bad customer service looks like. Ulla Johnson is one of the worst. They should either let go or retrain their staff.
Jul 28, 2024

I called the store as I urgently needed a dress for my wedding and was helped by Oui who was incredibly helpful and responsive. She shipped the dress overnight and when it arrived and was too big, she found a smaller size at another store and had them overnight it to me. Wonderful experience and service, couldn’t be happier!
Aug 06, 2024

Have more than 25 dresses and tops. Ordered one from preloved. Can stained ALL over the front and when I asked to return it they said the window was closed- it took me a couple weeks of summer travel to unbox it. I’m out $250.
Oct 01, 2024

Terrible customer service at the store on Bleeker St. Sales staff is rude and bias. Training their staff is obviously something management doesn’t do. In 2024 it’s so tired. And it’s too bad because there are things i would have purchased.