Fashion Hub

Fashion Hub
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Overview

  • +1 646-810-4785
  • www.simonerocha.com
  • 71 Wooster St, New York, NY 10012, USA
  • Hours

    Monday 11:00 AM - 7:00 PM

    Tuesday 11:00 AM - 7:00 PM

    Wednesday 11:00 AM - 7:00 PM

    Thursday 11:00 AM - 7:00 PM

    Friday 11:00 AM - 7:00 PM

    Saturday 11:00 AM - 7:00 PM

    Sunday 12:00 AM - 6:00 PM

Simone Rocha Introduce

Simone Rocha is a renowned luxury fashion brand known for its distinctive designs that blend romanticism with modernity. The New York store, situated at 71 Wooster St, offers an unparalleled shopping experience, showcasing the latest collections from this celebrated British brand. Specializing in women's clothing, Simone Rocha is a favorite among fashion enthusiasts and those seeking high-quality, unique pieces.

The store is located in the heart of SoHo, a vibrant neighborhood known for its art galleries, boutiques, and trendy atmosphere. With open hours from Monday to Saturday (11:00 AM - 7:00 PM) and Sunday (noon - 6:00 PM), it's easily accessible for both locals and tourists.

  • Store Environment: The interior of Simone Rocha's New York store is designed to reflect the brand's elegant yet whimsical aesthetic, with creative displays that highlight the season's must-haves.
  • Service Items: Customers can enjoy personalized styling assistance and alterations for custom fits. The store also hosts trunk shows and fashion workshops, offering a unique shopping experience.
  • Unique Characteristics: Simone Rocha is celebrated for its use of high-quality materials and innovative designs that often incorporate traditional British craftsmanship with contemporary flair. The brand's commitment to sustainability and ethical practices adds value for eco-conscious shoppers.

Customer Feedback: While some customers have praised the store's ambiance and product selection, there have been mixed reviews regarding customer service. Positive experiences highlight the friendliness of certain staff members, like Drew, who have gone above and beyond to assist shoppers. However, a few customers have reported instances of rude behavior and poor service from other employees, which unfortunately detracts from the overall experience.

Location

Reviews

  • Oct 11, 2024

    I don’t know what happened to this location. We used to shop here all the time but the new staff is weirdly classist/don’t do customer service. I used to be able to email Ashley when I needed help remotely (she was amazing) with personal styling, shipping..etc. but now you can’t get any help at all. I am a loyal consumer of this brand but I do not live in NYC so it sometimes it takes some TLC for me to get my order but I always get something every season. Recently discovered the store in London and Taipei where staff were extremely helpful and willing to go the extra mile. This store however doesn’t care about the customer AT ALL. Maybe if I was a rich yt lady they would actually try and meet my needs as a consumer. I don’t know, but will never shop at this location again.

  • Jul 10, 2024

    Me and my friends have been fans of Simone Rocha for a long time, and were excited to visit the store. We would have give five stars to the store, however, the experience turned from excitement to quite confusing and off-putting. There was a short hair girl working there who was rude. During checkout, we suspect she stole the sale from the nice girl (Drew) who helped us. Also we purchased a full priced item, but she falsely told us it is final sale, and even after we corrected her, she still took away the tag without telling us. It is such a bizarre experience to happen in soho retail! Not sure if the final sale and tag situation is due to the one employee or entire store, please be mindful when purchasing there. But if you ever visit the store, please look for Drew, who was super nice and helpful to us!

  • Jul 29, 2023

    They had very unique pieces at this boutique. Very edgy with whimsical touches. Had a wonderful time shopping here. Ashley assisted us and she couldn't be more pleasant and helpful ❤️😇

  • Mar 27, 2024

    I loved this brand and was exited to check out the store. I did not dress up at all, wearing canvas bag and converse. However, the staffs were very friendly and the collection was amazing. I took my time to look around the collection! 💗

  • Jun 05, 2023

    I'm a huge fan of the brand and have been wanting to go to the store. The space itself is beautiful. Almost acting like a museum to showcase the outfits. The staff was extremely friendly and helpful, even holding a pair of shoes for me until the next day while I decided if I wanted to purchase them. They were also helpful recommending some pieces when I came in knowing what I was looking for in terms of a style, but not the exact pieces. I ended up trying on and loving something I wouldn't have without the staff's assistance.

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