Saint Laurent - Luxury Clothing Store Near You

Overview

+1 212-431-3240
www.ysl.com
80 Greene St, New York, NY 10012, USA
Hours

Monday 12:00 AM - 7:00 PM

Tuesday 12:00 AM - 7:00 PM

Wednesday 12:00 AM - 7:00 PM

Thursday 12:00 AM - 7:00 PM

Friday 12:00 AM - 7:00 PM

Saturday 12:00 AM - 7:00 PM

Sunday 12:00 AM - 6:00 PM

Saint Laurent Introduce

Saint Laurent is a luxury clothing store located at 80 Greene St, New York, NY 10012, USA. You can contact them at (212) 431-3240 or +1 212-431-3240. As a "Clothes Store Near Me," Saint Laurent offers a range of high-end apparel and accessories for discerning customers.

Based on recent customer feedback, experiences at Saint Laurent appear to be varied. One customer, Andrea, reported a positive experience, highlighting excellent service, a welcoming atmosphere with offered Champagne, and a satisfactory purchase. This customer indicated their intention to return.

However, another customer shared a significantly negative experience, primarily concerning alterations. This customer purchased jeans and opted for tailoring by the store's tailor, Victoria. The review details dissatisfaction with the quality of the alteration work, noting detached belt loops after the first try-on and a subsequent negative assessment of the tailoring by an external professional. Furthermore, this customer reported a rude interaction with the tailor and a lack of response from the sales associate regarding their concerns, leading to extreme disappointment with the customer service and tailoring experience.

Potential customers seeking a "Clothes Store Near Me" offering luxury fashion should consider these contrasting experiences when deciding whether to visit Saint Laurent for their apparel needs. While one customer praised the service and overall experience, another expressed significant dissatisfaction with the tailoring service and customer support.

It is advisable for potential customers, particularly those requiring alterations, to inquire specifically about the tailoring process and policies before making a purchase or entrusting their garments for alteration at Saint Laurent.

Location

Reviews

Feb 02, 2025

Andrea was great ! I did schedule my appointment via email and she responded . I had already known what I wanted and was coming after work before I was heading on vacation . I was offered Champagne and purchase Dan additional item just because the service was great . I will be back .
Apr 13, 2023

Rating: 1 star I had an unfortunate experience with customer service at this store. I purchased a pair of jeans costing nearly $1,000 and needed alterations on the waist. The tailor, Victoria, did a poor and sloppy job, forcing me to get it fixed elsewhere. The belt loops became detached the first time I tried the jeans on. The tailor who fixed this sloppy job said this was the worst tailoring job ever. When I initially asked Victoria to explain what she planned to do with the alterations, she responded rudely, stating that she had worked at the store for 20 years and that I should trust her. Unfortunately, my trust was misplaced. I reached out to the sales associate to address my concerns, but I never received a response. Overall, I am extremely disappointed with the customer service and tailoring experience at this store. I will never trust them with alterations again, they should be embarrassed with their service.
Jan 21, 2025

Shopping at designer stores can sometimes feel intimidating, but my experience at YSL with Raymond has been nothing short of exceptional. From the moment I stepped into the store, he made me feel at ease with his warm and personable approach. Raymond has an incredible ability to understand your style, offering suggestions that not only suit you perfectly but have the timeless sophistication that is YSL. What truly sets Raymond apart is his kindness and genuine interest in making the experience enjoyable. He is attentive, engaging, and truly a beautiful person inside and out! If you're looking for someone who embodies the YSL brand and creates a personalized, luxurious shopping experience, Raymond is your guy! He brings to life the spirit of YSL: elegance, boldness, and individuality. I specifically went back to for him and was laughing and beaming the second I saw him in the store. And, left with a beautiful piece I ADORE that I would not have chosen otherwise. Thank you Raymond!!
Mar 19, 2024

Angela was so nice. I felt comfortable and happy while I was there, she's a very nice person, she makes you feel good and she do not get annoyed or pissed while you are 1 hour trying to decide what to buy. I love my new bag!!
Dec 26, 2023

Josh was extremely helpful and attentive while helping me figure out what boots I should go for. I ended up buying my size in the Wyatt Chelseas online, but, I really appreciated such excellent customer service even during holiday hours!