New Balance Flatiron - Your Ultimate Destination for Comfort and Style

Overview

+1 212-727-2520
www.newbalance.com
150 5th Ave, New York, NY 10011, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 7:00 PM

Sunday 11:00 AM - 6:00 PM

New Balance Flatiron Introduce

New Balance Flatiron is a top-tier destination located at 150 5th Ave in New York City. Renowned for its superior customer service and extensive selection of footwear, clothing, and sports goods, this store offers a unique shopping experience that caters to both casual and fashion-conscious individuals.

The store operates from Monday through Saturday with extended hours, making it convenient for visitors and locals alike to explore their latest collections. Whether you're searching for running shoes, lifestyle sneakers, or apparel, New Balance Flatiron ensures you find the perfect fit with a focus on comfort and style.

One of the standout features of shopping at New Balance Flatiron is the personalized attention from our knowledgeable staff. From assisting in selecting the right pair of sneakers to providing expert advice, our associates are dedicated to ensuring your satisfaction. Many customers have praised the store for its welcoming atmosphere and the seamless assistance provided by friendly and informed employees.

Walking into the store feels like stepping into a world where fashion meets function. The sleek, modern interior is designed to enhance the shopping experience while showcasing the latest trends and classic styles from New Balance. With a focus on customer engagement, the store offers tailored services, making it a go-to destination for those seeking both quality and style.

Special promotions and events are regularly held at New Balance Flatiron, providing customers with exclusive discounts and limited-time offers. Whether you're a loyal customer or visiting for the first time, there's always something exciting happening at the store.

Convenient Location: Situated in the heart of NYC at 150 5th Ave
Extended Hours: Open daily from Monday to Saturday with late-night shopping options
Extensive Selection: A wide range of footwear, apparel, and sports gear for all needs
Expert Service: Knowledgeable staff ready to assist in finding the perfect products

Customers have consistently praised New Balance Flatiron for its exceptional service. Many highlight the store's friendly and professional employees, such as Nixa and Keylar, who go above and beyond to ensure a seamless shopping experience. Their dedication to customer satisfaction is evident in every interaction, making the store a favorite among locals and tourists alike.

Overall, New Balance Flatiron stands out as more than just a shoe store—it's a destination where fashion meets comfort, and where every customer feels valued. Whether you're searching for new sneakers, looking to update your wardrobe, or exploring sports gear, this store offers an unparalleled shopping experience in NYC.

Location

Reviews

Oct 07, 2024

Was at the Soho store several times last week in the process of looking for new casual sneakers. I am a very picky shopper and can take a long time to make a purchase. I was dealing with Nixa (?) who was patient and very well informed as I went through the various shoes I wanted to try. In the end, I purchased some 990's and asked lots of store associates for their advice before making that decision. Before going there to make the purchase, I also led a small retail safari, and visited several sneaker stores on the neighborhood. They all felt that the New Balance staff gave excellent service and was extremely welcoming and informative. From the simple greeting at the front door to the help to make a purchase, the experience was excellent. Even had a very nice conversation with Elton, the manager, about the importance of having engaged staff in order to have engaged customers. I hope the shows are as good as the service!
Mar 29, 2025

Happened to visit this store for the first time when I was in New York City. Looking for one specific model, and being served by Keylar (I hope I get her name right). The store was very busy, and she still provided excellent service getting several size for me to test, fixing up the laces for me to test and that particular model actually comes with two different laces and Keylar managed to get them both although the shoe box didn't have the second lace. I think she's smart and super good in customer service.
Mar 01, 2025

We had an amazing experience. We were looking shoes for our elderly mum- Mel was extremely kind knowledgeable and patient. Jon at the entrance was also very kind as was Anya at the till. Many thanks 🙏
Dec 06, 2024

Barbara is amazing at her job and beyond. She is so knowledgeable about feet!!! Such a lovely person. Saved my feet!!!
Dec 05, 2024

I just bought shoes there and thought the service was fantastic. Barbara was thorough, knowledgeable, attentive and pretty durn charming. Narrowed down a nice match between what they had there and I what I thought I wanted. Probably would not have bought the shoes there if it wasn't for how attentive and thorough she was. And, I'm very happy with the shoes. Will go back.