Letter J - A Stylish Clothing Store in New York City

Overview

+1 212-366-4452
www.letterjchelsea.com
557 W 23rd St, New York, NY 10011, USA
Hours

Monday Closed

Tuesday 11:00 AM - 8:00 PM

Wednesday 11:00 AM - 8:00 PM

Thursday 11:00 AM - 8:00 PM

Friday 11:00 AM - 8:00 PM

Saturday 11:00 AM - 8:00 PM

Sunday 11:00 AM - 7:00 PM

Letter J Introduce

Letter J is a chic clothing store located at 557 W 23rd St, New York, NY 10011. Specializing in menswear with a unisex appeal, the store offers a sophisticated selection of apparel that caters to a diverse audience. The store is open from Tuesday to Sunday, with hours ranging from 11:00 AM to 8:00 PM on weekdays and until 7:00 PM on Sundays.

Curated Selection: Letter J prides itself on its well-curated collection of menswear, which often overlaps with unisex styles. Many items are regularly featured on wish lists due to their trendy and high-quality appeal.
Expert Staff: The store's knowledgeable staff, including Jason, Kevin, Matthew, and others, provide exceptional assistance, making shopping a delightful experience for customers.
Charming Atmosphere: Letter J offers an inviting environment that reflects its commitment to fashion and style, making it a favored spot among locals and visitors alike.

Letter J has been a go-to destination in Chelsea for over a decade. Its strategic location makes it easily accessible for both nearby residents and tourists exploring the area.

Customer Feedback

Customers have shared mixed experiences with Letter J. On one hand, many praise its curated selection and knowledgeable staff:

"The store offers a fantastic mix of menswear and unisex pieces that are both stylish and well-made."
"The staff is incredibly helpful, making shopping a pleasure from start to finish."

However, there have been instances reported where customer service fell short. For example:

A customer shared an experience of feeling disrespected and targeted due to her ethnicity, which is deeply concerning and unfortunately reflects poorly on the store's commitment to all patrons.

While these incidents are regrettable, it's worth noting that they appear to be exceptions rather than the norm. Letter J remains a beloved spot for many who appreciate its fashion-forward offerings and welcoming ambiance.

Location

Reviews

Sep 22, 2024

Having read a few reviews from previous customers of Letter J., I realized that I am not the only one who has experienced an unwelcomed experience in this store. Upon entering, you immediately feel unwelcome. As a world traveler who has visited numerous luxury stores across the country. It was particularly poignant to experience such an event in your hometown. It is not clear if he is the owner of the business, but he appears in the promo pictures for the store's Instagram account. I was even asked by the gentleman what brought me to the area. It was as if Chelesea was some strange foreign country. Because of my skin color, I could not possibly reside in Chealsa. Before he asked me what brought me to the area. I had removed a calf skin tangerine jacket from the hanger. Immediately, he grabbed it and placed it on the counter. In my role as a blogger and content creator, I ensure that I am fair and only share true life experiences in my blogs. I felt that the treatment I received in Letter J this afternoon was unfair, poor customer service, and blatantly racist. If you identify as non-white, I would recommend that you do not patronize a business. A company that displays this type of racist behavior towards its customers. The statement that brought you to the area alone was racist. It is possible that I could have been a local checking out a new business in my neighborhood. It was important to me that I informed my many friends in the Chelsea area of my experience at the Letter J. I would like to advise the owners that not all non-white customers steal. In the same way as your white customers, we work and pay for our items. Any individual who wishes to be treated fairly and to have their equal human rights respected should refrain from shopping at this store and any other stores owned by this corporation.
Oct 04, 2024

Incredibly well curated store! Although technically menswear, much is unisex and much of it is constantly on my wish list. Jason, Kevin, Matthew and the rest of the staff are always helpful and knowledgeable. No wonder Letter J has been a Chelsea go to for 10 years!
Oct 04, 2024

A well curated store with excellent customer service. The selection on offer has obviously been well thought out and presented harmoniously in a vibrant area full of creative and industrious individuals. There aren’t many independent men’s boutiques in the city enjoying their tenth year, it’s a testament to their originality, graft and obvious love for what they do. Thank you Letter J.
Feb 24, 2024

If I could give 0 stars I would. I assumed the guy who was staring at us and making condescending comments the whole time while we were browsing would be the owner, but turns out he's just a lowly employee. We gladly took our money elsewhere.
Nov 12, 2020

I like the merchandise here. The clothing looks elevated and I can feel the quality of the fabric.