Westerlind Clothing Store - Your Fashion Destination in New York

Overview

westerlindoutdoor.com
77 E Houston St, New York, NY 10012, USA
Hours

Monday 12:00 AM - 6:00 PM

Tuesday 12:00 AM - 6:00 PM

Wednesday 12:00 AM - 6:00 PM

Thursday 12:00 AM - 6:00 PM

Friday 12:00 AM - 6:00 PM

Saturday 12:00 AM - 6:00 PM

Sunday 12:00 AM - 6:00 PM

Westerlind Introduce

Welcome to Westerlind, your go-to destination for fashion-forward clothing in New York City. Situated at 77 E Houston St, our store offers a wide selection of stylish apparel and accessories to suit every taste and occasion. Whether you're looking for the latest trends or classic wardrobe essentials, Westerlind has something for everyone. Our extended hours make shopping convenient, with daily opening times from midnight to 6:00 PM, allowing you to shop at your leisure.

At Westerlind, we pride ourselves on providing a welcoming and inclusive shopping experience. Our team is dedicated to helping you find the perfect pieces to express your individuality. Whether you're searching for a bold statement piece or subtle everyday essentials, our diverse selection caters to all styles. We also offer in-store services such as tailored alterations and styling consultations, ensuring you leave with not just an outfit, but a complete look that reflects your personal style.

While our online ordering system may have some room for improvement, as noted by a few customers, our in-store experience is designed to exceed expectations. Our friendly and knowledgeable staff are always on hand to assist you, making your shopping trip enjoyable and stress-free. We believe that fashion should be accessible to everyone, which is why we strive to curate collections that cater to modern tastes and trends.

Customer feedback plays a crucial role in enhancing our services. While some reviews highlight areas where we can improve, such as inventory management and customer service via email, we remain committed to delivering an exceptional shopping experience both online and offline. We appreciate your patience and understanding as we continue to grow and refine our offerings.

Join us at Westerlind and discover a world of fashion that's as diverse as the city itself. Explore our collection, enjoy personalized service, and find your unique style in our vibrant store located in the heart of New York City.

Location

Reviews

Apr 13, 2024

Ordered some shoes and realized I got confused on how they listed sizes. Sent several emails to get order corrected. No response what so ever. They have no phone contact listed. After a week of trying get their attention, I received an email that my order shipped with zero acknowledgment of my emails trying to contact them to validate shoe size. These guys suck!!!
Dec 24, 2020

Ordered an item online and it didn't arrive as described. The same item then sold out at other stores, so I missed out. Customer service via email is non existent. Need to work on better inventory management as well as customer service asap. The woman at the Soho store was helpful and friendly though. Based on my online order experience, I would not recommend buying from Westerlind.
Nov 27, 2019

The store has a horrible return policy. They allow no refunds, regardless of reason, only store credit or exchanges. I purchased a beanie there and attempted to return an hour later, unworn and tags still on. The store employees were embarrassed and apologetic but insisted they could not issue a refund per the owner’s policy. My subsequent email to the store manager was ignored. There are better stores with the same items in NYC, so I would recommend going elsewhere. In a competitive market, such abysmal and predatory policies deserve to go out of business.
Mar 25, 2019

Great shop. Stopped there last two summers. Bought great lightweight travel/outdoor stuff from some brands I’ve never heard of, but if high quality. Just got back from a vacation, was able to pack light and was comfortable at different temperatures and conditions. Wore mostly stuff I bought at Westerlind
Dec 07, 2021

incompetent and careless sales staff, sporadic inventory. i walked in, they showed me one type of boot, i liked it, they then told me they were out of stock and proceeded to give me the wrong model name as well as incorrectly telling me the boots ran larger. i ordered online and now am stuck with an overpriced piece of wrong gear