Fashion Hub

Fashion Hub
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Overview

  • +1 855-466-7467
  • www2.hm.com
  • 18 Church St, New York, NY 10007, USA
  • Hours

    Monday 9:00 AM - 9:00 PM

    Tuesday 9:00 AM - 9:00 PM

    Wednesday 9:00 AM - 9:00 PM

    Thursday 9:00 AM - 9:00 PM

    Friday 9:00 AM - 9:00 PM

    Saturday 9:00 AM - 9:00 PM

    Sunday 10:00 AM - 7:00 PM

H&M Introduce

Welcome to the H&M store at 18 Church St, New York, NY 10007! Nestled in the heart of New York City, H&M offers a vibrant shopping experience that combines style, affordability, and sustainability. Known for its trendy clothing collections, H&M is a favorite destination for fashion enthusiasts looking to refresh their wardrobes with modern pieces.

H&M is more than just a clothing store—it's a fashion retailer that caters to diverse tastes and styles. From casual everyday wear to elegant evening attire, H&M provides something for everyone. The store features an extensive range of women's, men's, and children's clothing, as well as accessories like jewelry, watches, and bags. Whether you're searching for the latest trends or classic staples, H&M has got you covered.

What makes H&M stand out is its commitment to sustainability. The brand offers a wide selection of eco-friendly clothing made from sustainable materials. If you're looking to make fashion-conscious choices without compromising on style, H&M is an excellent option.

Walking into the store, you'll be greeted by a welcoming ambiance that combines modern design with a touch of elegance. The store's layout is thoughtfully organized, making it easy to navigate and explore different sections. With its large windows and inviting display areas, H&M in New York City creates an engaging shopping environment.

H&M prides itself on offering exceptional customer service. From friendly staff members who are always ready to assist you with your fashion choices to the convenient services like tailoring and styling consultations, H&M ensures that every shopping experience is enjoyable and personalized.

  • Opening Hours: Monday through Friday from 9:00 AM - 9:00 PM; Saturday and Sunday from 10:00 AM - 7:00 PM
  • Location: 18 Church St, New York, NY 10007
  • Special Services: Tailoring services and styling consultations

When it comes to sales and promotions, H&M consistently delivers exciting offers for its customers. Whether you're shopping online or in-store, you can find great deals on select items throughout the year. H&M also runs various loyalty programs that reward customers with exclusive benefits.

Customer Feedback

Our customers love H&M for its trendy collections and affordable prices. Many appreciate the convenient location and extended hours, making it easy to fit shopping into their busy schedules. Here are some highlights from customer reviews:

  • "The store always has something new and trendy. I found a great jacket at 30% off!"
  • "I love how H&M offers clothing for the whole family in one place."
  • "The employees are friendly and helpful, making shopping enjoyable."

While most customers have had positive experiences, there are a few reviews that highlight areas for improvement. A few shoppers mentioned instances where sale signs were incorrect or confusing, leading to some frustration. Others noted the importance of consistent training in customer service to ensure all interactions remain positive and professional.

H&M continues to strive for excellence, listening to customer feedback to enhance their shopping experience. With its unique blend of style, affordability, and sustainability, H&M remains a top choice for fashion-conscious shoppers in New York City.

Location

Reviews

  • Nov 25, 2024

    I walked in this morning and they had signs 30% off in Coates and sweater. However when I walk to the counter with the coat, the guy at the counter says it starts only tomorrow. I asked why is the sign there for tomorrow’s sale and he didn’t have nothing to say. I did come to Times Square store and was able to purchase the same coat for 30% off…

  • Dec 08, 2024

    Stopped by this store with my family after visiting the 911 memorial. The Manager of this store needs some training on professionalism and customer service. I watched the manager walk around the store yelling at customers for checking sizes of clothes on mannequins and other things. Now I understand that there are definitely times when this is needed but in the correct way. She was very loud and did not speak to customers in a way that was professional or respectful. I then watched her as I was standing in line have a conversation with her employee’s about the store loyalty numbers. There were multiple people in line. One last thing, the employees at the register were great and to be honest I feel bad for them because you can tell that this manager is not creating a conducive environment for the employees.

  • Mar 06, 2025

    Great store. They have the best H&M team on staff. Always helpful and kind. Don’t go to Fulton! H&M at WTC is the GOAT!

  • Dec 28, 2022

    The store has a lot of options but not so confident in the quality. The staff are very helpful and attentive. It’s overall a tidy and organized store.

  • Dec 08, 2024

    So so rude, no sign upstairs to say use downstairs checkout… got down, 1 person serving, queue of 10 people. 3 of us walked out leaving £1000+ of stock. Idiots!

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