Fashion Hub

Fashion Hub
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Overview

  • +1 212-219-4600
  • storelocations.ae.com
  • 599 Broadway, New York, NY 10012, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 8:00 PM

    Saturday 10:00 AM - 8:00 PM

    Sunday 10:00 AM - 7:00 PM

American Eagle Introduce

American Eagle is a well-known clothing retailer that offers a wide range of stylish men's and women's apparel, including shirts, sweaters, jackets, and accessories. Located at 599 Broadway in New York City, American Eagle has become a go-to destination for fashion-conscious individuals looking for affordable yet trendy clothing options.

The store is open seven days a week from 10:00 AM to 8:00 PM Monday through Friday, and Saturday from 10:00 AM to 8:00 PM. On Sundays, the store opens at 10:00 AM but closes earlier at 7:00 PM. This convenient schedule makes it easy for locals and visitors alike to explore the latest fashion trends.

One of the standout features of American Eagle is its focus on modern and trendy designs that cater to a variety of tastes. The store offers a mix of casual wear, formal attire, and everything in between, ensuring there's something for everyone. Additionally, American Eagle frequently introduces new collections, allowing customers to stay up-to-date with the latest fashion trends.

Customers can enjoy a range of services at American Eagle, including personalized shopping assistance, gift wrapping, and easy online ordering options. The store also provides in-store styling sessions, where customers can receive tailored advice on selecting outfits that suit their personal style and body type.

In terms of promotions, American Eagle often runs special deals and discounts to reward its loyal customers. These promotions are regularly updated on the store's website and social media channels, ensuring customers always have access to the best deals. Whether it's a seasonal sale or a limited-time offer, American Eagle makes it easy for customers to save on their favorite items.

Location-wise, 599 Broadway is a prime spot in New York City, surrounded by other retail stores and popular attractions. This central location not only attracts local shoppers but also serves as a convenient stop for tourists exploring the area. The store's proximity to public transportation options like buses and the subway makes it easily accessible for all visitors.

Customer feedback highlights both the positive and negative experiences at American Eagle. Many customers praise the store for its trendy selections, affordable prices, and convenient location. However, some reviews have pointed out issues with the store's online status updates, as well as certain customer service interactions that fell short of expectations. For example, one customer shared their disappointment when they trekked to the store only to find it closed despite online listings indicating otherwise. Another customer expressed frustration over a lackluster customer service experience during an order pickup.

Despite these isolated incidents, American Eagle remains a popular choice for fashion enthusiasts in New York City. The store's reputation for offering stylish and affordable clothing continues to draw in both locals and visitors. For those looking to update their wardrobe with trendsetting pieces, American Eagle is definitely worth considering.

Location

Reviews

  • Feb 09, 2025

    Google maps entry says they’re open. Treked a 30 min walk in the snow and slush. Big sign on the door…CLOSED. There is nothing worse than stores that can’t be bothered to update their online open/closed status when they have to close for whatever reason. Have some respect for your customers.

  • Dec 02, 2024

    I recently visited this American Eagle store to pick up an order my mom had placed for me as a birthday gift. Unfortunately, the order was mistakenly listed under her name instead of mine. I understand that policies are in place to protect customers, but when I asked about potential solutions—like having my mom call or FaceTime to confirm—the employee assisting me simply said "no" without offering any alternative or explanation. What was most disappointing wasn't the inability to pick up the order, but the employee's attitude. Good customer service involves communicating policies in a respectful, empathetic manner, and this interaction felt unnecessarily dismissive and rude. I’ve had both accommodating and non-accommodating experiences before, and I understand that not all requests can be fulfilled. However, the lack of effort to engage with me in a more understanding way really stood out. I hope this feedback can be used to improve customer service training and ensure a more positive experience for others in the future.

  • Aug 04, 2024

    Cute store and really clean!! Rey was really friendly, attentive, and helpful! She answered all of our questions quickly and clearly. The fitting room staff was especially helpful, and got us set up very quickly! Do not hesitate to ask for a size or help looking for a certain item, they’ll do your best to help you. Exceptional customer service all around!

  • Nov 29, 2024

    This is the only AEO in this area and on the biggest sale day, they have absolutely no long sizes in any size flair jeans. They also don't have any available online. How the hell is this inclusive

  • Jan 16, 2025

    Ayo P. was incredibly sweet and helpful! Experiences with employees like her are what keep me coming back to Aerie. Thank you Ayo!

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